POS Systems Built for Specialty Retail

NCR Voyix Counterpoint is a comprehensive POS platform designed for a wide range of specialty retail industries — from pet stores to sporting goods to home and flooring. It excels at inventory management, multi-store operations, e-commerce integration, and customer loyalty programs. AMS Garden Center POS, on the other hand, is purpose-built specifically for garden centers, nurseries, and the green industry. It includes specialized tools like live goods management, seasonal inventory templates, landscape proposals, and multi-tier contractor pricing that Counterpoint does not offer out of the box. Both platforms are fully supported by the AMS team with 24/7 service.

Yes, you can transition between platforms if your business needs change. Because AMS manages both Counterpoint and AMS Garden Center POS, our team can handle the full migration process — including data transfer, hardware reconfiguration, and staff retraining — with minimal disruption to your operations. During your initial consultation, we will help you choose the platform that best fits your current and future needs to minimize the likelihood of a switch.

NCR Voyix Counterpoint includes robust built-in e-commerce integration that syncs your in-store and online inventory, pricing, and customer data in real time. AMS Garden Center POS also supports online selling capabilities tailored to the green industry, including the ability to list seasonal availability, accept pre-orders for live goods, and manage delivery scheduling. Both platforms ensure a seamless connection between your physical storefront and your online presence.

For a single-location installation, most implementations are completed within 4 to 6 weeks from the initial consultation to go-live. This includes hardware setup, software configuration, data migration from your existing system, and comprehensive staff training. Multi-store rollouts are carefully phased and may take longer depending on the number of locations and complexity of your operations. AMS assigns a dedicated project manager to keep every implementation on schedule and on budget.

Every AMS POS installation includes 24/7 telephone and remote support from experienced POS specialists who know your system inside and out. During business hours (Monday through Friday, 8:30 AM to 5:30 PM), you have access to our full support team. After hours, our emergency support line ensures you always have expert help available. Additionally, AMS offers managed services for software updates, hardware maintenance, internet security, and data backup — giving you complete peace of mind that your system is always protected and running at peak performance.