Counterpoint POS terminal in a flooring and home design showroom

HOME & FLOORING

POS Built for Home & Flooring Retail

Manage special orders, custom measurements, showroom display inventory, and design consultations -- all from a POS built for high-touch home retail.

Call 757-495-4995

SpecialOrders

ShowroomManagement

DesignConsultations

CustomMeasurements

WHO WE SERVE

Businesses We Specialize In

Flooring Supply B2C+B2B Tile B2C+B2B Home Decor B2C Lighting and Fixtures B2C+B2B Outdoor Furniture B2C Outdoor Living B2C

Flooring store showroom with tile and stone samples on display

THE PLATFORM

Built for Home Retail

Home decor, flooring, and cookware retailers operate in a consultative sales environment where special orders, custom measurements, and design consultations are part of daily business. Your POS needs to support this high-touch approach while managing a diverse product catalog.

Our system handles everything from showroom display tracking and special order workflows to square footage calculations and deposit management, giving your sales team the tools to close consultative sales efficiently.

Special order management with deposit tracking
Measurement and square footage calculations
Showroom display inventory tracking
Design consultation and project management

Hardwood and tile flooring showroom display

DESIGN YOUR SUCCESS

Tools for Every Project

Design consultations are tracked as projects linked to customer profiles, with room measurements, product selections, quotes, and order history all in one place. Your design team can view all project details at the POS, making it easy to process orders that span multiple visits.

Vendor special orders flow from initial quote and deposit collection through vendor ordering, receiving, and customer notification -- all tracked automatically so nothing falls through the cracks.

Project-based customer tracking
Automated special order lifecycle management
Vendor ordering and receiving workflows
Customer notification and deposit management

FEATURES

Everything Your Home Store Needs

Special Orders

Manage the full lifecycle from quote and deposit to vendor ordering, receiving, and customer notification with automated status tracking.

Custom Measurements

Square footage calculators, waste factor adjustments, and unit conversion tools let your team generate precise quotes on the showroom floor.

Showroom Display

Track products on the showroom floor, their display location, and availability. Differentiate between samples and sellable inventory.

Design Consultations

Track consultations as projects linked to customer profiles with room measurements, product selections, quotes, and complete order history.

Project Management

Manage multiple projects with linked orders, custom measurements, and status tracking so nothing falls through the cracks.

Vendor Integration

Streamline vendor special orders with integrated purchase order management, receiving workflows, and automated status updates.

What Home & Flooring Retailers Say

"The special order tracking changed everything. We can finally see every custom order from quote to delivery."

Owner Home, Flooring & Decor

"Measurement-based pricing was a nightmare before AMS. Now it calculates square footage and waste automatically."

Manager Home, Flooring & Decor

"Our showroom staff uses the POS to pull up samples, check stock, and write orders right on the floor."

Director Home, Flooring & Decor

FAQ

Home & Flooring POS Questions

When a customer places a special order, the system creates a tracked order record with the item details, expected delivery date, and deposit amount. The order flows to your purchasing queue for vendor ordering. As the item is received and processed, the status updates automatically. The customer is notified when their order is ready, and the remaining balance is collected at pickup.

Yes. Built-in calculation tools let your sales team enter room dimensions and the system calculates square footage, adds waste factors (typically 10-15%), and converts to the appropriate selling unit -- boxes of tile, rolls of carpet, or cartons of hardwood. These calculations are saved to the quote and can be adjusted as measurements are refined.

Deposits are recorded at the time the special order is placed and linked to the order record. You can require a fixed dollar amount or a percentage of the order total. The system tracks the deposit balance, and when the customer picks up their order, the remaining balance is calculated automatically. Deposit reports show all open deposits by customer and order.

Yes. You can track design consultations as projects linked to customer profiles. Each project can include room measurements, product selections, quotes, and order history. Your design team can view all project details at the register, making it easy to process orders that span multiple visits and product categories.

Absolutely. The system differentiates between showroom display samples and sellable warehouse inventory. You can track which products are on the showroom floor, their display location, and when they are due for replacement. Display items can be flagged for clearance pricing when rotated out, and your team always knows what is available to sell versus what is sample-only.

Yes. Our e-commerce integration keeps your online store and in-store POS in sync, so product catalog, pricing, and inventory stay consistent across both channels. Online orders flow into the same system as your showroom sales, letting you manage special orders, custom measurements, and fulfillment from a single place -- whether the customer starts online or on the showroom floor.

Ready to Upgrade Your Home Retail Store?

Schedule a free consultation and see how our POS manages special orders, design projects, and showroom inventory for your business.

757-495-4995

info@amsretail.com

4099 Foxwood Drive, Suite 107, Virginia Beach, VA 23462