Counterpoint POS is full of features that empower business owners and staff. With its flexible, feature-rich design, you’ll be able to better serve your customers. Customer relationship management (CRM) is built in. You can make every customer feel special by tailoring promotions to the breed of their pet, right down to the food their pet eats. You can also offer coupons and promotions based on customers’ sales activity. Plus, with operational tools like robust inventory management, you can always ensure that customers’ favorite pet foods or toys are always in stock.
Give your staff the essential tools at their fingertips to improve their efficiency and customer service.
Gain insight into sales, inventory, scheduling and more. With more data in clear view, you can make better business decisions.
Develop customizable loyalty and reward programs, which “breeds” stronger customer loyalty, higher sales, and a better overall customer experience.
Your business is our business. At AMS, we invest in the success of our customers. Not only will you receive the best retail point of sale software available for your business, you’ll receive a partner and trusted advisor. We understand your day-to-day and listen to your needs. We take time to learn the unique way you operate before offering a solution that will help you get more business.
Pet parents are becoming a huge buying force in the retail space, with more pet-owning households than those with children. To capitalize on their buying power, it’s important to have the tools to run effectively and efficiently. Built-in customer loyalty programs allow you to cater to your customer base. Our pet store POS solutions integrate with Astro Loyalty for easy program development and ongoing use. Customers are looking for knowledgeable sales associates that treat them (and their pets) as part of the family, so features like purchasing advice can improve customer relations and increase sales.
- Capture customer information for email marketing, promotions and events
- Customer notes and additional profiles for tracking pet information
- Send targeted emails based on items customers have purchased
- Segmentation for targeted promotions/offers
- Mobile inventory management
- Purchasing advice for replenishment, days of supply, or min/max
- Search inventory using categories, subcategories and vendors
- Manage the purchasing of seasonal inventory with ease
- Maintain inventory item attributes and profiles i.e. color, size, breed, etc.
- POS with Off-Line capability, if not connected to network server
- Mobile POS anywhere
- Price and sell using buy-one/get one, mix and match and quantity breaks
- Sell the same item in different units of measure
- Monitor real-time sales
- Support for multiple stores
- Interface to Quickbooks and other popular accounting software