Hotel Point of Sale System & POS Software

Running a hotel means juggling front desk transactions, restaurant tabs, spa bookings, and retail gift shops—all at once. AMS Retail Solutions delivers an industry-leading hotel POS system that unifies every revenue touchpoint, reduces staff workload, and keeps guests coming back. Discover a single-source solution built to make your property more efficient and more profitable.

Hotel staff using a point of sale system at the front desk

Our Hotel POS Services

Comprehensive point of sale solutions tailored to every revenue center in your hotel property.

Hotel Front Desk POS

Streamline check-in, check-out, and incidental billing with a fast, intuitive POS terminal purpose-built for hotel front desk teams. Reduce wait times and elevate the guest experience from the moment they arrive.

Food & Beverage POS

Manage restaurant, bar, room service, and banquet billing from a single unified platform. Easily post charges to guest folios and keep your hospitality outlets running smoothly during peak hours.

Gift Shop & Retail POS

Power your hotel gift shop, sundry store, or spa retail with the NCR Counterpoint retail POS engine. Track inventory, manage customer loyalty, and process transactions quickly with retail-hardened hardware.

Single-Source Solution

One POS Platform for Your Entire Hotel Property

Hotel operations demand technology that keeps pace with guests' expectations. AMS Retail Solutions delivers a customizable, single-source hotel POS system powered by industry-leading NCR Counterpoint software—connecting your front desk, restaurants, retail outlets, and back office under one roof. With offline POS capability, real-time management alerts, and 24/7 support, your team stays productive whether you're managing a boutique inn or a full-service resort.

Unified hotel POS software dashboard showing multiple revenue centers
Trusted By Many

Success Stories

See how hotels and hospitality businesses have transformed operations with AMS Retail POS solutions.

"AMS Retail's NCR Counterpoint POS Software transformed our garden center operations. Inventory tracking is now effortless, and we've reduced shrink by 15%. Their 24/7 support team has been invaluable. Highly recommend for specialty retailers."

Margaret Chen

"We needed a solution that understood feed and seed operations, and AMS delivered perfectly. The scale integration and blend creation features save us hours daily. Our margins have improved significantly since implementation."

James Patterson

"As a specialty outdoor retailer, finding the right hotel point of sale software was critical. AMS Retail's flexible solution lets us manage inventory across multiple locations seamlessly while keeping customer experience front and center."

David Morrison

"Switching to AMS was the best decision we made. Checkout is now lightning-fast, customers love the streamlined process, and our staff isn't bogged down with manual tasks. We're finally focused on growing our business instead of fighting technology."

Lisa Rodriguez

"The Pet Supplies POS system is intuitive and powerful. Support team responds immediately to any questions. We appreciate the offline capability—critical when internet drops during peak hours. ROI has exceeded expectations in just six months."

Thomas Wright

"We've partnered with AMS Retail for three years now. Their Farm Markets POS mobile capabilities let us set up at multiple farmers markets simultaneously. The relationship goes beyond vendor—they're genuine trusted advisors invested in our success."

Rachel Hoffman

"The customizable touchscreen and integrated customer loyalty tools in Specialty Retailers POS have been game-changers. Labor costs dropped 20%, and our team spends more time serving customers. Easy. Efficient. Profitable—they delivered exactly that."

Kevin Santos

"In the specialty retail space, hotel point of sale software needs to be flexible and robust. AMS Retail's solution checks every box—dashboard visibility, e-commerce integration, accounting sync, and the hardware is genuinely retail-hardened. Industry leader."

Amanda Foster

"AMS Retail's NCR Counterpoint POS Software transformed our garden center operations. Inventory tracking is now effortless, and we've reduced shrink by 15%. Their 24/7 support team has been invaluable. Highly recommend for specialty retailers."

Margaret Chen

"We needed a solution that understood feed and seed operations, and AMS delivered perfectly. The scale integration and blend creation features save us hours daily. Our margins have improved significantly since implementation."

James Patterson

"As a specialty outdoor retailer, finding the right hotel point of sale software was critical. AMS Retail's flexible solution lets us manage inventory across multiple locations seamlessly while keeping customer experience front and center."

David Morrison

"Switching to AMS was the best decision we made. Checkout is now lightning-fast, customers love the streamlined process, and our staff isn't bogged down with manual tasks. We're finally focused on growing our business instead of fighting technology."

Lisa Rodriguez

"The Pet Supplies POS system is intuitive and powerful. Support team responds immediately to any questions. We appreciate the offline capability—critical when internet drops during peak hours. ROI has exceeded expectations in just six months."

Thomas Wright

"We've partnered with AMS Retail for three years now. Their Farm Markets POS mobile capabilities let us set up at multiple farmers markets simultaneously. The relationship goes beyond vendor—they're genuine trusted advisors invested in our success."

Rachel Hoffman

"The customizable touchscreen and integrated customer loyalty tools in Specialty Retailers POS have been game-changers. Labor costs dropped 20%, and our team spends more time serving customers. Easy. Efficient. Profitable—they delivered exactly that."

Kevin Santos

"In the specialty retail space, hotel point of sale software needs to be flexible and robust. AMS Retail's solution checks every box—dashboard visibility, e-commerce integration, accounting sync, and the hardware is genuinely retail-hardened. Industry leader."

Amanda Foster

"AMS Retail's NCR Counterpoint POS Software transformed our garden center operations. Inventory tracking is now effortless, and we've reduced shrink by 15%. Their 24/7 support team has been invaluable. Highly recommend for specialty retailers."

Margaret Chen

"We needed a solution that understood feed and seed operations, and AMS delivered perfectly. The scale integration and blend creation features save us hours daily. Our margins have improved significantly since implementation."

James Patterson

"As a specialty outdoor retailer, finding the right hotel point of sale software was critical. AMS Retail's flexible solution lets us manage inventory across multiple locations seamlessly while keeping customer experience front and center."

David Morrison

"Switching to AMS was the best decision we made. Checkout is now lightning-fast, customers love the streamlined process, and our staff isn't bogged down with manual tasks. We're finally focused on growing our business instead of fighting technology."

Lisa Rodriguez

"The Pet Supplies POS system is intuitive and powerful. Support team responds immediately to any questions. We appreciate the offline capability—critical when internet drops during peak hours. ROI has exceeded expectations in just six months."

Thomas Wright

"We've partnered with AMS Retail for three years now. Their Farm Markets POS mobile capabilities let us set up at multiple farmers markets simultaneously. The relationship goes beyond vendor—they're genuine trusted advisors invested in our success."

Rachel Hoffman

"The customizable touchscreen and integrated customer loyalty tools in Specialty Retailers POS have been game-changers. Labor costs dropped 20%, and our team spends more time serving customers. Easy. Efficient. Profitable—they delivered exactly that."

Kevin Santos

"In the specialty retail space, hotel point of sale software needs to be flexible and robust. AMS Retail's solution checks every box—dashboard visibility, e-commerce integration, accounting sync, and the hardware is genuinely retail-hardened. Industry leader."

Amanda Foster
The AMS Retail Difference

Why Choose AMS Retail Solutions?

We bring proven POS expertise and a people-first approach to every hotel deployment.

24/7 Support

Round-the-clock support ensures your hotel POS never leaves you stranded during a busy check-in rush.

Single-Source Platform

One solution manages front desk, F&B, and retail—eliminating costly data silos across your property.

Offline Capability

Keep processing transactions even when your network goes down, so guest service never skips a beat.

Flexible & Scalable

Customizable tools grow with your property—from a single boutique hotel to a multi-location portfolio.

About AMS Retail Solutions

A dedicated team of POS experts committed to your hotel's success.

AMS Retail Solutions is a single-source point of sale provider built on the principle that technology should serve people, not the other way around. Powered by industry-leading NCR Counterpoint software, AMS delivers flexible, retail-hardened POS systems that help hospitality and specialty businesses operate more efficiently and profitably. Whether you're running a single boutique hotel or managing multiple properties, AMS acts as a trusted partner and advisor—not just a vendor. With 24/7 support, customizable tools, and a deep commitment to client success, AMS Retail Solutions is dedicated to revolutionizing how your hotel connects, interacts, and transacts with every guest.

24/7 SupportAround-the-clock service and technical assistance
Single-Source POSOne platform managing all hotel revenue centers
Industry-Leading SoftwarePowered by NCR Counterpoint POS technology

Frequently Asked Questions

What is a POS system for hotels?

A hotel POS (Point of Sale) system is integrated software and hardware that processes transactions across all revenue centers in a property—front desk, restaurant, bar, spa, and gift shop. It connects these touchpoints to a central database, enabling staff to post charges to guest folios, track inventory, manage loyalty programs, and generate real-time reports from a single platform.

How does a hotel POS system differ from a regular retail POS?

Can the AMS hotel POS system work offline?

What hotel departments can be managed with the AMS POS system?

Does the hotel POS support gift cards and loyalty programs?

How does the POS help reduce hotel operating costs?

Is the hotel POS software customizable for our property's needs?

How do I get started with AMS Retail Solutions' hotel POS system?

Still Have Questions About Hotel POS?

Talk to our POS experts for a free, no-obligation consultation tailored to your property.

Certified & Trusted

Awards and Recognition

NCR Counterpoint authorized partner badge

NCR Counterpoint Partner

Authorized provider of industry-leading NCR Counterpoint POS software

Retail-hardened POS hardware certification badge

Retail-Hardened Hardware

Certified rugged POS equipment built for demanding hospitality environments

24/7 support and service commitment badge

24/7 Service Commitment

Recognized for round-the-clock support and trusted advisor client relationships

Ready to Upgrade Your Hotel POS System?

Fill out the form below and an AMS Retail Solutions specialist will reach out to schedule your free demo and discuss the right POS configuration for your property.

Contact Us Today

For immediate assistance, feel free to give us a direct call at 757.495.4995 You can also send us a quick email at