Repair Order Management
Create, track, and close repair orders seamlessly. Assign jobs to technicians, monitor labor hours, and keep customers informed — all from one intuitive dashboard that keeps your shop floor running without bottlenecks.
Running an auto shop means juggling repair orders, parts inventory, technician schedules, and customer relationships — all at once. AMS Retail Solutions delivers an all-in-one POS platform built to streamline every layer of your operations, cut overhead costs, and keep your bays moving. Discover how the right software can transform your shop's efficiency and profitability.
Everything your auto shop needs to manage repairs, parts, payments, and customers from a single powerful platform.
Create, track, and close repair orders seamlessly. Assign jobs to technicians, monitor labor hours, and keep customers informed — all from one intuitive dashboard that keeps your shop floor running without bottlenecks.
Eliminate costly stockouts and overstock with real-time parts inventory tracking. Set reorder thresholds, manage supplier relationships, and get detailed purchasing history to keep your inventory lean and profitable.
Build lasting relationships with integrated customer profiles, vehicle service history, and targeted email campaigns. Loyalty tools and personalized follow-ups help bring customers back for every scheduled maintenance and repair.
Accept all major payment methods — credit, debit, and digital wallets — with fast, secure checkout. Integrated gift card tracking and flexible billing options ensure a smooth experience for every customer at the counter.
Gain a bird's-eye view of your business with real-time dashboards covering sales, labor costs, inventory value, and employee performance. Identify slow-moving parts, peak service hours, and growth opportunities with actionable data.
Sync your POS data directly with QuickBooks and other leading accounting platforms. Eliminate manual data entry, reduce errors, and keep your financials accurate so you can focus on running the shop, not the spreadsheets.
Auto shop operations are complex — from tracking hundreds of SKUs in your parts room to managing technician workflows and collecting payment at the counter. AMS Retail Solutions' NCR Counterpoint-powered platform consolidates every critical function into a single, retail-hardened system. With offline POS capability, customizable touchscreens, real-time inventory alerts, and deep reporting, you gain the control needed to reduce shrink, cut labor costs, and grow customer loyalty — without juggling multiple disconnected tools.
See how auto shop owners use AMS Retail to boost profits, reduce errors, and serve more customers every day.
We're more than a software vendor — we're a long-term partner committed to your shop's growth and operational success.
Round-the-clock support ensures your POS never becomes a liability during busy shop hours or after closing.
Industry-leading NCR Counterpoint software delivers proven, enterprise-grade reliability in a single-source POS solution.
Keep taking payments and processing orders even when your internet goes down — no interruptions, no lost revenue.
Whether you operate one bay or a multi-location chain, the platform grows with you and adapts to your workflow.
Experienced retail technology specialists dedicated to your shop's success.
AMS Retail Solutions was built on a simple belief: specialty retail businesses deserve a POS partner, not just a vendor. Operating under the tagline 'The Only POS You'll Ever Need,' the company has focused on delivering the industry-leading NCR Counterpoint platform to businesses that need flexibility, reliability, and real results. From single-location shops to multi-store operations, AMS Retail approaches every client relationship as a trusted advisor — providing customizable tools, retail-hardened hardware, and 24/7 support that keeps businesses running efficiently and profitably. The team's core commitment is helping owners spend less time managing technology and more time growing their business.
An effective auto shop POS should include repair order creation and tracking, parts inventory management with reorder alerts, customer vehicle history, integrated payment processing, technician labor tracking, and detailed sales reporting. AMS Retail's NCR Counterpoint platform covers all of these in one system, eliminating the need for separate tools that don't talk to each other.
Talk to an AMS Retail specialist and get answers tailored to your auto shop's specific needs.
Authorized partner for industry-leading NCR Counterpoint POS software.
Recognized for ethical business practices and customer commitment.
Committed to round-the-clock system availability and support.
Fill out the form below and an AMS Retail Solutions specialist will reach out to discuss your shop's needs, walk you through a demo, and help you find the right configuration for your business.
For immediate assistance, feel free to give us a direct call at 757.495.4995 You can also send us a quick email at
For immediate assistance, feel free to give us a direct call at 757.495.4995 You can also send us a quick email at