POS System for Music Stores & Retailers

Running a music store means juggling instrument inventory, lesson bookings, rental programs, and accessories—all while delivering a seamless customer experience. AMS Retail Solutions brings industry-leading NCR Counterpoint POS technology to music retailers, giving you the tools to streamline operations, reduce shrink, boost margins, and keep customers coming back for an encore.

Music store retailer using a modern POS system at checkout counter

Our Music Store POS Services

Everything music retailers need to manage inventory, sales, customers, and growth—all in one place.

NCR Counterpoint POS

Industry-leading retail POS software with fast checkout, customizable touchscreen, gift card tracking, and secure payment processing built specifically for specialty retailers like music stores.

Inventory Management

Track instruments, accessories, sheet music, and rentals with precision. Manage stock levels, reduce shrink, identify slow-moving items, and streamline purchasing across single or multiple store locations.

Customer Loyalty & CRM

Build lasting relationships with music customers through built-in loyalty programs, targeted email campaigns tied to purchase history, and detailed customer profiles that drive repeat business.

Sales Reporting & Analytics

Gain a bird's-eye view of your music store with real-time dashboards, comprehensive sales history, employee scheduling tied to hourly volume, and detailed cost and margin tracking.

E-Commerce Integration

Expand your music store beyond the shop floor with integrated e-commerce capabilities that sync online and in-store inventory, enabling you to reach customers wherever they shop.

Specialty Retail POS

A flexible POS solution adaptable to the unique needs of specialty music retailers—managing rentals, consignments, lessons, and niche product lines with customizable tools that grow with your business.

Built for Music Retail

The Only POS Your Music Store Will Ever Need

Music stores carry a uniquely complex product mix—from high-value instruments and rental equipment to accessories, sheet music, and lesson packages. AMS Retail Solutions' NCR Counterpoint POS is designed to handle that complexity effortlessly. Automate day-to-day operations, protect margins, and deliver the kind of personalized service that turns first-time buyers into lifelong customers. Flexible, scalable, and backed by 24/7 support, it's the single-source solution that grows alongside your store.

Music store employee demonstrating POS software on a touchscreen terminal
Trusted by Retailers

Success Stories

See how music retailers like you have transformed operations and grown revenue with AMS Retail Solutions.

"AMS Retail's NCR Counterpoint POS Software transformed our music store operations. Inventory tracking is seamless, checkout is lightning-fast, and our staff loves the intuitive interface. Customer loyalty has noticeably improved. Highly recommended!"

Marcus Chen

"We struggled with inventory shrink across our three specialty music locations until implementing their Specialty Retailers POS. Real-time alerts and detailed reporting have cut losses significantly. Professional support team available 24/7 is invaluable."

Jennifer Rodriguez

"Finding the right retail pos system for music stores was critical for our growth. AMS Retail's solution is flexible, scalable, and specifically built for specialty retailers like us. We've increased gross margins by 12% in six months. Game-changer!"

David Thompson

"Our year-end inventory used to take three days. With AMS Retail's system, it's now completed in four hours. The offline POS capability saved us during a network outage last month. Efficiency gains alone paid for the implementation."

Patricia Gomez

"AMS Retail's retail pos system for music stores offers exceptional value. Their implementation support and responsive customer service make the transition smooth. We're managing five locations profitably with their single-source solution."

Robert Walsh

"We've partnered with AMS Retail for three years now. Their commitment to our success goes beyond software—they understand specialty retail challenges. Customer email integration has strengthened loyalty significantly. True business advisor relationship."

Sarah Mitchell

"NCR Counterpoint's customizable touchscreen and suggested add-ons feature increased our average transaction by 18%. The detailed sales and return history reporting helps us identify trends quickly. This is POS software designed by people who know retail."

Kevin Liu

"As a B2B consultant serving music retailers, I consistently recommend AMS Retail's platform. They're staying ahead of competition with e-commerce integration and multi-store management. Their market positioning is unmatched in specialty retail POS solutions."

Elizabeth Hartwell

"AMS Retail's NCR Counterpoint POS Software transformed our music store operations. Inventory tracking is seamless, checkout is lightning-fast, and our staff loves the intuitive interface. Customer loyalty has noticeably improved. Highly recommended!"

Marcus Chen

"We struggled with inventory shrink across our three specialty music locations until implementing their Specialty Retailers POS. Real-time alerts and detailed reporting have cut losses significantly. Professional support team available 24/7 is invaluable."

Jennifer Rodriguez

"Finding the right retail pos system for music stores was critical for our growth. AMS Retail's solution is flexible, scalable, and specifically built for specialty retailers like us. We've increased gross margins by 12% in six months. Game-changer!"

David Thompson

"Our year-end inventory used to take three days. With AMS Retail's system, it's now completed in four hours. The offline POS capability saved us during a network outage last month. Efficiency gains alone paid for the implementation."

Patricia Gomez

"AMS Retail's retail pos system for music stores offers exceptional value. Their implementation support and responsive customer service make the transition smooth. We're managing five locations profitably with their single-source solution."

Robert Walsh

"We've partnered with AMS Retail for three years now. Their commitment to our success goes beyond software—they understand specialty retail challenges. Customer email integration has strengthened loyalty significantly. True business advisor relationship."

Sarah Mitchell

"NCR Counterpoint's customizable touchscreen and suggested add-ons feature increased our average transaction by 18%. The detailed sales and return history reporting helps us identify trends quickly. This is POS software designed by people who know retail."

Kevin Liu

"As a B2B consultant serving music retailers, I consistently recommend AMS Retail's platform. They're staying ahead of competition with e-commerce integration and multi-store management. Their market positioning is unmatched in specialty retail POS solutions."

Elizabeth Hartwell

"AMS Retail's NCR Counterpoint POS Software transformed our music store operations. Inventory tracking is seamless, checkout is lightning-fast, and our staff loves the intuitive interface. Customer loyalty has noticeably improved. Highly recommended!"

Marcus Chen

"We struggled with inventory shrink across our three specialty music locations until implementing their Specialty Retailers POS. Real-time alerts and detailed reporting have cut losses significantly. Professional support team available 24/7 is invaluable."

Jennifer Rodriguez

"Finding the right retail pos system for music stores was critical for our growth. AMS Retail's solution is flexible, scalable, and specifically built for specialty retailers like us. We've increased gross margins by 12% in six months. Game-changer!"

David Thompson

"Our year-end inventory used to take three days. With AMS Retail's system, it's now completed in four hours. The offline POS capability saved us during a network outage last month. Efficiency gains alone paid for the implementation."

Patricia Gomez

"AMS Retail's retail pos system for music stores offers exceptional value. Their implementation support and responsive customer service make the transition smooth. We're managing five locations profitably with their single-source solution."

Robert Walsh

"We've partnered with AMS Retail for three years now. Their commitment to our success goes beyond software—they understand specialty retail challenges. Customer email integration has strengthened loyalty significantly. True business advisor relationship."

Sarah Mitchell

"NCR Counterpoint's customizable touchscreen and suggested add-ons feature increased our average transaction by 18%. The detailed sales and return history reporting helps us identify trends quickly. This is POS software designed by people who know retail."

Kevin Liu

"As a B2B consultant serving music retailers, I consistently recommend AMS Retail's platform. They're staying ahead of competition with e-commerce integration and multi-store management. Their market positioning is unmatched in specialty retail POS solutions."

Elizabeth Hartwell
The AMS Retail Difference

Why Choose AMS Retail Solutions?

We're more than a POS vendor—we're a trusted partner dedicated to making your music retail business run easier, smarter, and more profitably.

24/7 Support

Round-the-clock support ensures your music store's POS never leaves you stranded during peak sales hours.

Single-Source Solution

One partner handles your POS software, retail-hardened hardware, and ongoing service—eliminating vendor complexity for music retailers.

Offline Capability

Keep selling instruments and accessories even when internet connectivity drops—our offline POS mode ensures uninterrupted transactions.

Scalable & Flexible

Whether you manage one music shop or a regional chain, our system adapts and scales to your exact operational needs.

The AMS Retail Team

Retail specialists committed to your music store's long-term success.

AMS Retail Solutions was built on a simple belief: specialty retailers deserve a POS partner that truly understands their business, not just their software. With a focus on unique retail verticals—including music stores, outdoor sporting goods, and specialty retailers—AMS Retail has positioned itself as the single-source POS authority for businesses that can't afford to compromise on flexibility or reliability. Our team of retail technology specialists takes a partner and trusted advisor approach, working closely with each client to configure, deploy, and optimize NCR Counterpoint solutions that align with real operational goals. From your first transaction to your hundredth store location, AMS Retail Solutions is committed to helping you operate easily, efficiently, and more profitably every single day.

24/7 AvailabilitySupport and service available around the clock, every day of the year
Single-Source POSOne solution covering software, hardware, and service for music retailers
Industry-Leading SoftwarePowered by NCR Counterpoint, trusted by specialty retailers nationwide

Frequently Asked Questions

Is AMS Retail's POS system specifically designed for music stores?

AMS Retail Solutions' NCR Counterpoint POS is built for specialty retailers and is highly configurable for music stores. It handles the unique demands of music retail—including instrument inventory, rental tracking, accessory upsells, and customer loyalty programs—giving you tools tailored to how music stores actually operate.

Can the POS system manage both in-store and online music sales?

How does the POS handle instrument rental inventory?

Does the system work if my internet connection goes down?

Can I manage multiple music store locations with one system?

What kind of customer loyalty features are included?

What does implementation and onboarding look like?

What kind of ongoing support does AMS Retail provide?

Still Have Questions About Our Music Store POS?

Our retail specialists are ready to walk you through the right solution for your store.

Certified & Trusted

Awards and Recognition

NCR Counterpoint authorized partner certification logo

NCR Counterpoint Partner

Authorized provider of industry-leading NCR Counterpoint retail POS software.

Better Business Bureau accredited business logo

BBB Accredited Business

Recognized for trustworthy business practices and customer service standards.

24/7 support and service commitment badge

24/7 Service Commitment

Verified commitment to round-the-clock retail POS support for all clients.

Ready to Modernize Your Music Store's POS?

Fill out the form below and an AMS Retail specialist will reach out to discuss the right POS solution for your music store—no obligation, no pressure.

Contact Us Today

For immediate assistance, feel free to give us a direct call at 757.495.4995 You can also send us a quick email at