What is a mobile POS system and how does it work for retail stores?
A mobile POS system allows retailers to process sales, manage inventory, and serve customers from a tablet or handheld device rather than a fixed counter terminal. For Phoenix specialty retailers, this means greater flexibility — whether you're ringing up customers on the floor, at an outdoor market, or across multiple store locations — all connected to a central management platform.
What types of specialty retail businesses does AMS Retail Solutions serve in Phoenix?
AMS Retail Solutions serves a wide range of specialty retailers including pet supply stores, outdoor sporting goods shops, garden centers and nurseries, farm and farmers markets, feed and seed stores, and general specialty retailers. Each vertical receives a purpose-built POS configuration tailored to its unique operational and inventory needs.
What is NCR Voyix Counterpoint and why is it considered industry-leading POS software?
NCR Voyix Counterpoint is a comprehensive retail point of sale platform recognized for its depth of features, reliability, and scalability. It offers fast checkout, customizable touchscreens, advanced inventory tracking, customer loyalty programs, e-commerce integration, real-time reporting dashboards, and accounting software interfaces — all in a single system that manages one store or an entire chain.
Does the POS system work if my internet connection goes down?
Yes. AMS Retail Solutions' NCR Voyix Counterpoint platform includes offline POS capability, meaning your store can continue processing transactions even when not connected to the network. Once connectivity is restored, all data automatically syncs, ensuring your inventory counts, sales records, and customer information remain accurate and uninterrupted.
Can the POS system handle inventory management for products with variations like sizes or colors?
Absolutely. NCR Voyix Counterpoint supports selling and tracking inventory by color, size, and other attributes — ideal for apparel, boots, or equipment. It also handles custom blend creation and saving for feed and seed operations, seasonal purchasing management, and transferring products between warehouses and multiple store locations.
Does AMS Retail Solutions offer customer loyalty and email marketing features?
Yes. The platform includes built-in customer loyalty programs, detailed customer profiles and notes, and integrated targeted email campaigns based on purchase history. These tools help Phoenix retailers strengthen repeat business, reward loyal shoppers, and drive incremental sales through relevant, personalized outreach — all managed directly within the POS.
What kind of hardware comes with the POS system?
AMS Retail Solutions provides retail-hardened POS equipment built to withstand demanding store environments. Hardware options include rugged terminals suitable for farm and feed stores, mobile tablets for on-floor and market selling, integrated or standalone scales for weight-based sales, and secure payment processing peripherals — all designed to perform reliably day after day.
How does the POS system help reduce costs and improve profitability?
NCR Voyix Counterpoint helps increase gross margins by reducing inventory shrink, identifying slow-moving stock, and improving supplier management. Labor costs decrease through employee scheduling aligned to hourly sales volume, while improved cash flow comes from better inventory control and accounts receivable management. Together, these tools directly contribute to a healthier bottom line for Phoenix retailers.